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FAQ
How to's
- General FAQs
- Get started with device management
- Differentiate between MDM, EMM and UEM
- What is Hexnode MDM App?
- How can I access the Hexnode MDM Portal?
- Is Hexnode GDPR compliant?
- Does Hexnode have APIs?
- How Hexnode ensures corporate data protection on mobile devices?
- Benefits of using MDM
- How to Clear Cache and Hard Reload Browsers
- How to encrypt devices?
- Reset Hexnode MDM portal password
- Security Management - General FAQs
- Policy Management - General FAQs
- Maps and Location Services - FAQs
- What is G Suite?
- How do policies work for Hexnode MDM?
- What is location tracking feature in Hexnode MDM?
- How can we manage BYOD?
- Pass device information through wildcards
- FAQs on Technicians and Roles
- How to assign administrator privileges to different technicians on Hexnode?
- FAQs on Google Workspace (G Suite)
- Restrict Voice, SMS and Data in Hexnode UEM
- Do all enrolled devices support remote view and remote control?
- Are there options to configure devices individually and in bulk?
- How can I sync directory services with Hexnode?
- Why is my device marked as non-compliant?
- Is there a way to manage data usage using MDM?
- Difference between Hexnode MDM and Apple Profile Manager?
- What is the difference between System Updates and System Upgrades?
- Dynamic Groups and Automation
iOS
- What is Apple School Manager?
- What is Apple Classroom?
- Apple Configurator vs MDM
- APNs – FAQs
- DEP - FAQs
- Purpose of Apple ID in device management?
- How to ensure security and privacy for iOS devices with MDM?
- Jailbroken device
- What is Shared iPad?
- What are the different iOS Wallpaper sizes?
Android
- What are System Apps?
- Samsung Knox Devices
- LG Gate Devices
- Kyocera business phones
- Rooting in Android
- How can we ensure security and privacy for Android devices with MDM?
- What is KPE premium license?
- What types of contents can be distributed to devices using Hexnode?
- FAQs on ROM Enrollment
- What is the difference between AAB and APK file for Android?
Android Enterprise
- What is Android Enterprise Recommended?
- Managed Google Play App Management
- What are the pros and cons of Android Enterprise integration via Google and Managed domain?
Mac
- What is Apple School Manager?
- What is Apple Classroom?
- Apple Configurator vs MDM
- APNs – FAQs
- DEP - FAQs
- Purpose of Apple ID in device management?
- What is Tethered Caching?
- Firewall - General FAQs
- FileVault- General FAQ
- Privacy Preferences Policy Control (PPPC) profile for macOS devices
- How are System Extensions different from Kernel?
- How to ensure security and privacy for macOS devices with MDM?
- How to find the Team ID of an application on Mac
- Frequently Asked Questions on macOS shell scripting
Windows
Apple TV
- What is Apple School Manager?
- What is Apple Classroom?
- Apple Configurator vs MDM
- APNs – FAQs
- DEP - FAQs
- Purpose of Apple ID in device management?
Remote Actions
- Rename device and set friendly name
- Is it possible to wipe only the corporate / work data on the device?
Enrollment
- Is there any enrollment method where the users do not require to do anything with the enrollment process?
- Do I have to re-enroll a device after being wiped?
- Do I have to re-enroll a corporate-owned device after it has changed hands?
- Non-authorized reseller purchased device enrollment
- Benefits of enrolling Apple devices using ABM
App Management
- App Management - General FAQs
- VPP App Management
- What will happen if the same VPP token is used in two different MDM servers?
- How to install custom apps on Android devices without using Google Play Store
- Importance of Managed Google Play Store
Kiosk Management
- Kiosk Mode - General FAQs
- What is Hexnode Kiosk Browser?
- What is Hexnode Kiosk
- What is the importance of kiosk mode for Enterprises?
- How to remove a device from kiosk mode?
- How can I exit kiosk mode on Android without a PIN?
License & Subscription
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