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dep

All posts with the dep tag

Discussion
2 years ago

DEP enrollment failed when authentication is enabled

Hello, I tried DEP enrollment for the first time and ran into an issue. When the authentication is not enabled the DEP enrollment works perfectly. But after completing the authentication setup using Active Directory, it is showing this error on the device end:  (BYCloudConfigRetreiveProfileFromWebErrorDomain error -1.)  What can be the problem here?

Discussion
2 years ago

Set up managed apple ID on iPad via MDM

Hi! I’ve enrolled a number of ipads in Hexnode using the ABM enrollment method. I’m doubtful if we can also push the managed apple ids on the enrolled devices? Is there any way we can push it using an MDM command or maybe a configuration profile? Did a hell lot of googling but didn’t find…

Discussion
3 years ago

Clear passcode action stuck in progress

The clear passcode action in our DEP enrolled iOS device stays in progress with an info message: “Device unresponsive. Attempting to re-initiate action.” I tried cancelling all the actions and re-initiating them but the same issue occurs again. What could be the issue?

Discussion
3 years ago

Computer Account Pane during Setup Assistant

Hi. What is the configuration required to display the standard "Create a computer account" pane of the Setup Assistant while a Mac is prepared with Automated Device Enrollment ? I don't see the option while configuring the DEP Configuration Profile. Therefore I just have the Managed Admin created behind the scenes available at Login Window.…

Discussion
3 years ago

Mac DEP enrollment unsuccessful

I wonder why the Remote Management screen does not appear. The device is not enrolled. The Setup Assistant proceeds to Data & Privacy soon after choosing the country. Only 2 Macs from the set of 100 shows this kind of misbehaviour. Hence, we stopped the enrollment procedure midway. Have come across too many posts saying renewing the DEP token from the ABM account. It…

Discussion
4 years ago

Restoring backup on DEP device created ‘Error: Not found in keychain’

I have been stuck with an error for the past several hours. I have some Macs and have enrolled them in Hexnode with DEP. I cannot wipe these devices and give them back, so made a backup of the data through time machine backup before wiping. But when I restored the backup after enrolling the devices, the devices stopped responding to Hexnode. While…

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