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iOS

Explore the nuances of iOS management with fellow administrators.

692 Replies
248 Topics
Discussion
2 years ago

Disabling notifications when the screen is locked

Hi, Our organization wanted to disable notifications on the lock screen of our iOS devices. I did see a restriction regarding lock screen notifications available via policy in your portal. However, it appears to only disable the viewing of notification history on the lock screen. Is there a way to disable notifications on the lock…

Discussion
2 years ago

Wipe device action failing

I’ve been trying to reset an iPhone that belonged to a previous employer but the wipe device action with clear activation lock option enabled keeps failing with an error “Activation Lock was not enabled on the device”.

Discussion
2 years ago

Icloud backup in iOS

Our company is quite small, so we mostly use BYOD for our desk jobs. Most of the devices here are iOS devices, so we make use of user enrolment. We are bit concerned about the work data stored on these devices. Will the work data be backed up on personal icloudor managed Apple ID icloud?

Discussion
2 years ago

MDM request is invalid

Hello, I Have a strange message when trying to install the Hexnode app on DEP enrolled device: "The MDM request is invalid"... Have you any idea ? Thanks

Discussion
2 years ago

iOS app and app configuration

Hi, I'm looking for a way to have an iOS application distributed on 2 group of devices but with different app configuration (the xml file). Actually, when I've uploaded my application with app configuration file, I can not upload the same app with an other app configuration because the app version already exist. I don't…

Discussion
2 years ago

Auto renewal of provisioning profiles

Hi, I have an "In House" application deployed through Apple Profile Manager. It has not been updated for a year and suddenly stopped working because, I guess, of some certifactes which have expired. After re-signing the application, it start to work well again. Does Hexnode provide a way to automatically renew such certificates before their…

Discussion
2 years ago

Set up managed apple ID on iPad via MDM

Hi! I’ve enrolled a number of ipads in Hexnode using the ABM enrollment method. I’m doubtful if we can also push the managed apple ids on the enrolled devices? Is there any way we can push it using an MDM command or maybe a configuration profile? Did a hell lot of googling but didn’t find…

Discussion
2 years ago

New ipads and no apps

Hello, I'm new to this and watched the videos and read guides but I think I'm missing something here.. I have 3 new ipads for some senior members. Apple business manager is setup and has one of our domains as a managed apple ID domain. This is federated with our azure AD. I have a…

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