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What does a self-service kiosk mean?

A Self-Service Kiosk is an interactive terminal that performs specific retail functions such as displaying a piece of information or automating a particular task to benefit the customers. They eliminate the need for frontline workers to carry out unskilled chores, reducing labor time and overhead costs.

Self-Service Kiosks are used in several industries, ranging from retail outlets to government and healthcare units, to carry out a wide array of functions. There are different types of Self-Service Kiosks, including Retail Kiosks, Information Kiosks, Bill Payment Kiosks, and more.

Self-Service Kiosks can be set up with the help of a Mobile Device Management solution to ease Kiosk configuration and streamline the deployment of Kiosk devices.

Using an MDM to set up Self-Service Kiosks offers numerous perks, including better flexibility and reliable security. For instance, you can monitor your Kiosk devices and push location tracking policies and remote actions in case of device theft. You can remotely push content and mandate device encryption policies to protect Kiosk data. An MDM also supports multiple platforms and Operating Systems, providing better flexibility of devices.